｜TAIWAN・SINGAPOREBuild Locally
Expand Globally
Think Differently
Based in Taiwan and Singapore,
we support DtoC clients
in expanding into global markets
Track Record
Proven success with cosmetics and health supplement brands
Cumulative transaction volume
Over 8 billion TWD
Total shipments
Over 5 million units
Number of brands served
Over 100 brands
Service
We provide wide-ranging support—from local sales to cross-border e-commerce—focused on Taiwan and Singapore
Sales Agent
- Compliance with pharmaceutical regulations
- Import application handling
- Customs clearance support
Omnichannel Sales (Online & Offline)
- Regular and event-based in-store sales
- EC mall operation and promotional support
- Live commerce planning and streaming
- Direct-to-consumer (DtoC) sales
Cross-Border E-Commerce Sales
- Selection of international shipping services
- Monitoring of tariffs and legal requirements for cross-border trade
IT System Solutions
- In-house developed e-commerce system “CROS”
- Supports Taiwan’s electronic uniform invoice issuance
- Custom EC site development
Operations Support Services
- Order and inventory management
- Shipping, returns, and refund processing
- Customer support services
3PL Logistics Services
- Support for both BtoC and BtoB shipments
- Product storage and distribution processing
- Inventory and return management
Feel free to contact us with any questions or concerns
Contact UsLocal Track Record
With deep roots in the local markets, we provide solutions tailored to each region’s culture and business practices
Taiwan
10+
years of experience
Singapore
20+
years of experience
Local Network
We work with partners who are deeply familiar with local market conditions,
building optimal logistics, sales, and operational structures in each country
Taiwan
Singapore
Why Choose ACCESS
Unique IT Capability
- We offer our proprietary e-commerce system, “CROS”
- With the advanced technical capabilities of an IT company
- we build systems that drive sales and deliver tailored solutions to your business challenges
Trusted Business Foundation
- As part of a listed Japanese corporate group, we offer a strong sense of security
- Our sincere and dependable support system earns client trust
- with staff fluent in Japanese and familiar with Japanese culture
Multi-Country Reach
- We have local entities in Taiwan and Singapore
- along with trusted partners in Hong Kong and Malaysia
- From preparation to launch, we enable fast and efficient market entry
Local Market Expertise
- With over 10 years of experience in Taiwan and 20+ years in Singapore
- we are highly familiar with local regulations and business practices
- offering market strategies tailored to each region
Q&A
Sales Agency & Cross-Border EC
Q. We don’t have a base in Taiwan or Singapore. Do we need to establish a local entity?
A. No, it’s not necessary.
We offer sales agency services. Even without establishing a local entity, we can handle various operations on your behalf, allowing you to start overseas sales with minimal risk. Many of our clients have launched their businesses without a local presence and have successfully expanded with our support.
Q. Can you support cross-border sales?
A. Yes, we can.
We support everything from launching to operating cross-border businesses from Japan. We can handle export/import, shipment processing, international delivery, and even negotiations with local logistics companies.
Q. What cross-border EC services does ACCESS offer?
A. We offer the following cross-border EC services:
・CROS Order Management System (EC operation support)
・Fulfillment (FF)
・3PL (Third-Party Logistics)
We provide one-stop support from import, warehouse management to delivery, enabling integrated management. We are also available for consultations before and after business launch.
Q. Do you support cross-border sales with small lots and a wide variety of products?
A. Yes, we do.
We leverage our strength in software development to build flexible EC systems and logistics solutions. We tailor and optimize the sales environment according to client needs.
Omnichannel
Q. What kind of omnichannel services does ACCESS offer?
A. We provide omnichannel sales support services both online and offline.
Online: EC mall operations, payment system implementation and management, marketing support, etc.
Offline: Local sales channel development, price control, etc.
We also handle negotiations in line with local business practices and pharmaceutical regulations, enabling smooth local market entry. We provide one-stop support for EC site management, overseas sales, and sales channel expansion!
Q. How do you develop sales channels?
A. We have over 10 years of experience in Taiwan and over 20 years in Singapore, with established local networks.
We can develop local sales channels tailored to your needs.
Q. Can you handle live commerce?
A. We can handle everything from live commerce planning to execution and operations.
Logistics & 3PL
Q. In which regions is ACCESS’s 3PL service available?
A. Our services cover the following regions:
Local support
・Taiwan
・Hong Kong
・Singapore
Cross-border support
・Taiwan → Hong Kong / Macau
・Japan → Hong Kong / Taiwan / Singapore, etc.
We are open to discussions regarding other countries or regions.
Q. Can you comply with the shipping requirements of e-commerce platforms?
A. Supports shipping requirements for EC platforms such as Shopee and Lazada, with same-day shipping available.
B2B warehouse storage and shipping solutions are also supported.
Q. Can you support post-sales shipment processing and delivery for cross-border sales?
A. Yes, we can.
We work with major Japanese logistics companies such as Kamigumi to provide one-stop logistics services centered on domestic warehouses in Japan.
Benefits
・Reduce shipment processing workload
・Support for regular sales
・Ability to transition to local sales services after cross-border market testing
IT System Solutions & Others
Q. Can you develop EC websites or systems?
A. Yes, we can.
We have experience developing EC websites and systems, and we can share examples upon inquiry.
Q. Is it necessary to comply with Taiwan’s e-invoice (Uniform Invoice) system?
A. Yes, it is required.
Since January 2020, it has been mandatory to issue Uniform Invoices and submit them electronically to the government for sales in Taiwan.
Benefits of using our services
・Automatic issuance of Uniform Invoices
・Integration with the Taiwan Ministry of Finance system to reduce manual work ・Support for cross-border sales Uniform Invoices
Even if you don’t use our full service, you can still use our “CROS-EI” for proxy applications (via value-added centers*).
*Value-added centers in Taiwan are businesses authorized by the Ministry of Finance to provide electronic invoice services.
Q. Do you offer Japanese-language support?
A. Yes, we do.
We offer support in Japanese, Chinese, and English, ensuring smooth business operations for Japanese companies.
ACCESS Group Synergy
ACCESS is a leading Japanese company with over 40 years of experience in IoT, e-commerce, and cloud technology. Leveraging Japan’s advanced technical capabilities and operational expertise, we specialize in e-commerce support that clearly differentiates us from local competitors in Taiwan.
Furthermore, by utilizing the global network of our parent company, we provide seamless support for business expansion from the Taiwan market into Singapore and beyond.
Company Profile
Taiwan
| Company Name | ACCESS AP TAIWAN CO., LTD. |
|---|---|
| Head Office | 10F., No. 2, Sec. 4, Ren’ai Road, Da’an District, Taipei City 106, Taiwan MAP |
| Managing Director | Morita Tomoyuki |
| Capital | TWD24,500,000 |
| Established | January 2016 |
| Unified Business Number (UBN) | 42840929 |
| Business Scope | E-commerce business solutions utilizing the proprietary CROS system 3PL (Third-Party Logistics) services Uniform e-invoice (Government-certified) issuance agency in Taiwan Integrated support for cross-border commerce and market entry |
Singapore
| Company Name | ACCESS AP SINGAPORE PTE. LTD. |
|---|---|
| Head Office | 150 Kampong Ampat, #04-08 KA Centre, Singapore 368324 MAP |
| Managing Director | Morita Tomoyuki |
| Capital | SGD420,000 |
| Established | July 2020 |
| Unique Entity Number (UEN) | 202019032N |
| Business Scope | Overseas market expansion support Provision of omnichannel sales platforms Sales agency services Import procedure representation Warehousing and logistics support, cross-border e-commerce, and more |